Effective date: 1 January 2025. We respect your privacy and are committed to protecting your personal data.
We collect information you provide directly (name, email, shipping address, payment details) and information generated through your use of our service (browsing history, purchase history, device identifiers and IP address).
We do not sell your personal data. We share data with third-party service providers only as necessary to operate our business (payment processors, logistics partners, email service providers). All partners are contractually required to handle your data in accordance with applicable data protection laws.
We use essential cookies to keep you signed in and maintain your cart. We also use analytics cookies (with your consent) to understand how customers use our website. You can manage cookie preferences in your browser settings.
You have the right to access, correct, delete, or export your personal data. Submit requests to hello@riziki.co.ke. We will respond within 30 days.
We use industry-standard encryption (TLS 1.3) for all data in transit and at rest. We never store raw card numbers — all payment processing is handled by PCI DSS-compliant partners.
For privacy-related questions contact our Data Protection Officer at hello@riziki.co.ke.